Summerset Retirement Villages

COVID-19 settings in villages

All Summerset villages are now operating at an ORANGE traffic light setting. At all traffic light settings, we ask that you do not visit any Summerset village if you feel unwell with cold or flu-like symptoms.

To help us keep our residents and staff safe from Covid-19, the following guidelines apply until further notice:


All Summerset Villages

  • Our main buildings, including cafes, are open to all residents and visitors (vaccinated and unvaccinated — including children of all ages)

  • Masks are to be worn indoors at all times, except for when eating or drinking in the café or at happy hour

  • All residents are invited to attend Summerset activities and events, provided you do not have any symptoms or have recently been exposed to Covid-19

  • There are longer size limits for indoor events or happy hours

  • Pools, gyms and libraries are open to residents only — masks are to be worn inside these facilities, except for while exercising

  • Hairdressers are open for all residents provided face masks are worn for the duration of the appointment

  • Please note, at any time, a village may be in a different traffic light colour than the region it’s in. As a precaution, there may also be additional restrictions in place for our care residents. We will always let residents and their families know of any changes.


Visiting the Care Centre

  • We welcome all visitors (vaccinated and unvaccinated — including children of all ages) into our care centres provided they can provide proof of a negative Rapid Antigen Test (RAT) on arrival at the facility

  • Visitors for compassionate reasons are of course able to still visit, provided they can also present a negative RAT prior to visiting

  • We are continuing to Rapid Antigen Test all care centre staff before starting their shift as an extra layer of protection for our most vulnerable residents

  • Please note, the care visiting process will change if, and when, there is an active outbreak in one of our care centres. These changes will be communicated to you at village level.


Sales Appointments

  • Our sales teams are available to show you around the village, just give them a call to make an appointment or feel free to pop in — they’d love to hear from you

  • Our events and open days are taking place as advertised

  • Please note, sales visitors must wear a surgical or medical mask indoors and sign in at reception


COVID-19 fact sheets

Here are some helpful guides as we navigate living with COVID-19 in the community:

Note: We may update these periodically.


COVID-19 symptoms and more information

You can find more information on COVID-19 and current government recommendations on the Ministry of Health’s website. COVID-19 symptoms can include:

  • A new or worsening cough

  • Shortness of breath

  • Sore throat

  • Sneezing and runny nose

  • Temporary loss of smell

  • A fever of at least 38°C

  • Fatigue

  • Headache

  • Chills or shivers

  • Hoarse voice

  • Dizzy/lightheaded

  • Brain fog

  • Eye soreness

  • Unusual muscle pains

  • Loss of appetite

  • Chest pain

  • Swollen glands

  • Feeling down



Updated 13 June 2022