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SUMMERSET SURE

When you come to one of our villages, you can be sure of many things. Sure that Summerset is a long established company that is highly regarded in the retirement sector.  Sure that everything we have learned from providing a warm and welcoming home to over 1,700 New Zealanders goes into the home we provide for you.

Further to these assurances, Summerset gives you three absolute promises, to help make your decision easier.

First promise – to give you a choice of homes so that you can choose a real home that is purpose designed for your stage of life.  

Second promise – should you need a little extra help or care, this can be provided to you in your own home. We also have care apartments and in most villages Care Centres should these suit you or your partner better.

Third promise – if you do not love our friendly welcome, our way of life, the services we offer and most importantly the home you have chosen, within ninety days you are free to move on and we will refund your money in full.

BE 'SUMMERSET SURE' BECAUSE...

  • In November 2010 the company won a top accolade at the 12th Australasian Over 50s Housing Awards at a ceremony held in Melbourne, Australia. Summerset won the highest award from over 1,100 nominations for the best retirement village operator in New Zealand and Australia 2010.
  • We are a member of the Retirement Villages Association and our CEO Norah Barlow has been president of this important organisation for the last five years. It assures you that our practices and processes are in accordance with the standing legislation and we are committed to providing the highest levels of service to our residents.
  • Summerset is a long standing member of New Zealand Aged Care Association and is committed to providing high quality long term and short term residential care. Summerset was the first New Zealand retirement village group to receive the LifeMark – an assurance your home will be right for your stage of life.
  • All retirement villages are required to have a statutory supervisor. We have chosen the Public Trust, for its proven ability to represent our residents’ interests. The repayment of the money owing to you when you terminate your Licence To Occupy is guaranteed by a first mortgage with the Public Trust
  •  All our rest home and hospital facilities are regularly audited and certified by the DHB.